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Shipping, Privacy & Returns

 

Delivery

 

Postage is a flat rate of $7.50, but FREE for orders over $150.

Please allow between 2 and 10 days for delivery to most locations in Australia. If located in WA, NT or a regional area, please understand delivery time can be a little longer and is outside our control.
Our postal contractors include Fastway Couriers and Australia Post.

Delayed Delivery Times:
We currently have a higher than usual demand. Our orders are being dispatched as normal, but couriers are experiencing delays of a day or two. Please be patient with them. If you've received notification that your order has shipped, rest assured it is on the way.

 

Privacy Policy

No information gathered or given from visitors to this site or paying customers will be shared with any third party. 

The information provided will only be used for its intended purpose. 

Returns Policy

Materials and workmanship are guaranteed for a period of 90 days from date of purchase. 

This covers material and manufacturing defects or faults, including broken elastic, seams, snap fasteners. 

The warranty excludes:
Normal wear and tear
Leakage or smells
Damage caused by misuse 

Any defective products will need to be returned to us, with proof of purchase and a returns form, for repair or replacement. If replacement is required, the product will be replaced with another of the same colour and size (subject to availability). 

If deemed unreasonable, misuse or fair wear and tear, products will be returned at the customer's expense. 

Please use the Contact Us page to discuss any concerns.